Terms and Conditions of Use

This website is owned and operated by The Green Life Soil Co. We reserve the right to make changes to these Terms and Conditions.

In these Terms and Conditions:

• “Customer” means you
• “Goods” means goods ordered through this website; and
• “Delivery Point” means a point of delivery specified by the Customer (see below for further details).
• “GLSC” means The Green Life Soil Co.

Users of this website understand and agree to the following Terms and Conditions: 

Information on this website

You assume total responsibility and risk for your use of this website.

Any advice or information that The Green Life Soil Co provides should be considered as a guide only. If desired, Customers should use their own efforts to confirm such information with a professional(s) in the pertinent field(s).

The Green Life Soil Co expect that the User will undertake necessary activities and practices and will use caution and common sense when using products or advice purchased or displayed on this website.

The Site is a dynamic time-sensitive web site. As such, the information on the Site will be changed frequently. It is possible that some information could be considered offensive, harmful, or inaccurate, and in some cases may be mislabelled or deceptively labelled accidentally by The Green Life Soil Co or accidentally or purposefully by a third-party, regardless of whether such third parties are with or without a legitimate business purpose.
You assume total responsibility and risk for your use of this website.

Any advice or information that The Green Life Soil Co provides should be considered as a guide only. If desired, Customers should use their own efforts to confirm such information with a professional(s) in the pertinent field(s). The Green Life Soil Co expect that the User will undertake necessary activities and practices and will use caution and common sense when using products or advice purchased or displayed on this website.

The Site is a dynamic time-sensitive web site. As such, the information on the Site will be changed frequently. It is possible that some information could be considered offensive, harmful, or inaccurate, and in some cases may be mislabelled or deceptively labelled accidentally by The Green Life Soil Co or accidentally or purposefully by a third-party, regardless of whether such third parties are with or without a legitimate business purpose.

The Green Life Soil Co accepts no liability for errors or omissions in the information and images on this website, or for any loss of whatsoever nature suffered by any person as a result of relying on the information and images on this website.

By using this site you recognise and agree that all copyright, database rights, trademarks and all other intellectual property rights in all material and / or content of this website is owned by The Green Life Soil Co and shall remain at all times vested in us or our licensors as expressly authorised by us or our licensors.

Prices

Prices quoted on this website are in AUD (Australian Dollars) and include GST.

Prices are subject to change from time to time at the discretion of The Green Life Soil Co.

Cardholders are subject to validation checks and authorisation by the card issuer. If the issuer of your card refuses or does not, for any reason, authorise payment to us, we will not be liable for any delay or non delivery.

By supplying the card details for a purchase, you confirm that the card being used is yours.

Delivery

The Green Life Soil Co will deliver goods to a Delivery Point within specified areas of the metropolitan area of Perth, subject to receipt by The Green Life Soil Co of payment in full for the Goods.

If the Customer is not present at the Delivery Point at the time of delivery of the Goods, The Green Life Soil co will leave the Goods at the unattended Delivery Point.

The Green Life Soil Co shall not be liable in any way whatsoever for damaged caused or alleged to have been caused to the Customer’s property by the entry thereon by The Green Life Soil Co or its employees.

The Goods are at the Customer’s risk as and from the time when the Goods are delivered at the Delivery Point.

"Delivery Point" - If the delivery address is in an apartment complex, or a location with difficult access, we reserve the right to drop the products in a common area of the address where access is suitable.  If stairs or difficult access make the delivery unsafe or highly impractical, we may choose not to deliver the goods - wherein a refund will be given for the goods.  (Please discuss this with us at the time of ordering if you're unsure.)

Refunds & Returns

You are responsible for ensuring that your details and all information supplied in your online orders are correct and that the goods are suitable for your requirements, including specifications, measurements, dimensions, product features, access and delivery.

Please ensure that you select your products carefully as no exchange or refund will be issued for incorrectly ordered products, or if you simply change your mind.

Any claims for refund of incorrectly supplied Goods must be made by the Customer within 48 hours from Goods being delivered at the Delivery Point.

The Green Life Soil Co will refund the amount of the purchase price for the Goods to the Customer if the Goods do not match the description on this website, and the Customer returns the Goods undamaged and in their original container together with the delivery docket to The Green Life Soil Co.

In the event that the Customer orders Goods which The Green Life Soil Co is unable to supply, the liability of The Green Life Soil Co is limited to refunding the purchase price for the Goods to the Customer.

Our Soil Guarantee

We are so confident in our soil mixes that we guarantee you will be happy with it, or we will refund the cost of it to you!

Of course, some commonsense conditions apply:

• Plants planted into the mix must be healthy and vigorous, and must be seasonally suitable for climatic conditions in your yard.
• Adequate, regular watering must be correctly applied to the soil.  It is important to mulch in the summer months and ensure watering is done at consistent times
• Climatic conditions in your own back yard need to be taken into account:  ie. Whether the garden bed gets enough sun (in winter); or too much sun (in summer).  Plants must be sheltered from harsh winds, especially summer easterlies
• Be aware of competition in the soil from tree roots; this can be a major reason why new plantings quickly lose vigour.  Consider using a barrier under garden beds.  For your vegies & plants to thrive, consider their location in relation to other plantings.
• We cannot provide a refund if poor growth results from pest and disease attack.
• While each case is different, concerns need to be brought to our attention in a timely manner.
• We reserve the right to visit the garden prior to making any refund payment.
  

Please contact us if you feel there isn't something quite right with how your garden is performing - we are here to help.  Things may take a few weeks to settle in - but please contact us ASAP with any concerns.  Any claims need to be made within 90 days of soil delivery.

Warranties against defects

Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.

Data Collection and Privacy

In operating the website, The Green Life Soil Co collects personal information about you within the meaning of the Privacy Act 1988 (Cth). You may check the information that we hold about you by emailing us.
In addition to consenting for us to check your creditworthiness and processing your orders, the personal details and data you submit and records of your visit to our website, will be used to monitor and improve our service and facilities to you.

To properly process your order, we have to store your data and details, and provide certain aspects of this data and details to third parties who are directly involved with the processing of the order. By placing an order with us, you agree to your data being processed by The Green Life Soil Co and its agents.

Your information will not be used for marketing purposes unless you elect to receive marketing information from The Green Life Soil Co at the time of purchase. By consenting to receive marketing information from GLSC, you may from time to time receive newsletters, offers, specials, email promotions and other material directly related to The Green Life Soil Co. We will respect the privacy of your personal data and details and will comply with the current and relevant data protection and privacy legislation. We will not disclose your personal data to anyone, unless required to do so by court of law. By using this site you consent to the collection of information by GLSC.

If you choose to update your personal information or if you choose to unsubscribe from our marketing programs please contact GLSC.

Governing Law

This website and the Terms and Conditions are governed by and shall be construed in accordance with the laws of the State of Western Australia, and any disputes in relation to this website and/or Terms and Conditions shall be submitted to the exclusive jurisdiction of the courts of the State of Western Australia.